Reduce revenue leakage
Track failed payments, missed renewals, coupon misuse, refunds, and dunning outcomes with clear operator actions.
Revenue Operating Layer
Scale subscription revenue without stitching tools together.
SMS brings subscriber lifecycle, monetization, billing, support, and analytics into one operating layer. Teams can run plans, payments, coupons, tickets, exports, and churn analysis from one platform.
No migration lock-in. API-first implementation. Demo aligned to your existing workflows.
Dashboard
Subscriber 360
Billing
Packages
Lookup & API Tracking
AI Data Analyst
AI Churn Management
AI Churn Campaigns
Improve operational visibility
Give product, finance, support, and business teams one view of subscriber and revenue movement.
Move faster at scale
Use APIs, webhooks, reports, saved exports, and dashboards to support multi-brand subscription operations.
Why SMS
Three pillars. One subscription operating system.
Subscriber operations, monetization, and intelligence in one governed platform.
Subscriber Intelligence
Complete subscriber profile with customer ID, email, phone, plans, devices, orders, invoices, tickets, lifecycle status, activity timeline, LTV, and churn risk.
Revenue Operations
Manage packages, plans, coupons, vouchers, invoices, payments, refunds, gateways, renewals, dunning, ARPU, MRR, ARR, and revenue recovery.
Enterprise Control
Role-based access, audit trail, exports, APIs, webhooks, support workflows, integrations, and operational dashboards.
Everything your subscription stack needs.
A complete SMS platform built for product, finance, support, operations, and leadership teams.
Dashboard
Daily operational control across subscribers, payments, revenue, tickets, and business KPIs.
Subscriber 360
Complete subscriber profile with subscriptions, devices, payments, invoices, tickets, and activity timeline.
Billing Admin
Invoices, payment methods, gateways, refunds, dunning, transaction logs, and recovery performance.
Packages
Configure sellable items, prices, validity, subscription type, channel mapping, and payment mode.
Coupons & Vouchers
Create and track discounts, campaigns, promo codes, usage, expiry, and audit trail.
Revenue Analytics
MRR, ARR, ARPU, ARPS, LTV, payment success, refunds, and leakage visibility.
Churn Management
Churn risk, retention cohorts, renewal risk, cancellation tracking, and lifecycle insights.
Support Desk
Ticket creation, categories, SLA visibility, escalation rules, status history, and customer mapping.
Reports & Saved Exports
Export-ready dashboards and reports for finance, product, operations, and support teams.
API & Webhook Integrations
Connect OTT apps, payment systems, communication providers, ticketing systems, and analytics.
Audit Trail
Track user actions, configuration changes, billing updates, and operational events.
Role-based Access
Module permissions, user roles, access groups, and admin-level controls.
Platform Workflow
One platform for every subscription workflow.
Every stage - onboard, monetize, bill, recover, support, analyze, and integrate - runs in one governed system.
Subscriber Onboarding
Registration, login, identity, customer profile, duplicate prevention, and downstream visibility.
Plan & Package Setup
Products, packages, pricing, validity, subscription type, region/channel eligibility, and payment-mode mapping.
Payment & Billing
Orders, payment gateways, invoices, transaction logs, refunds, tax, and billing status.
Coupons & Promotions
Coupons, vouchers, campaign rules, discount types, free trials, expiry, usage, and audit trail.
Renewals & Dunning
Automated retry rules, grace period, failed payment recovery, renewal visibility, and cancellation control.
Support & Ticketing
Tickets, categories, priority, SLA, business hours, escalation rules, and subscriber mapping.
Analytics & Reports
Subscriber growth, churn, revenue, retention, segments, custom dashboards, and saved exports.
APIs & Integrations
OTP/email/SMS providers, payment gateways, ticketing systems, OTT apps, and webhooks.
Industries
Built for subscription-led businesses.
OTT Platforms
Manage subscribers, packages, renewals, invoices, offers, support tickets, and churn insights across apps and devices.
Broadcasters going D2C
Launch and operate direct-to-consumer subscriptions with billing, plan management, and customer operations.
Sports Streaming
Handle campaign spikes, live-event subscribers, renewals, promo codes, support pressure, and revenue tracking.
EdTech & Learning Platforms
Manage paid users, course subscriptions, renewals, invoices, coupons, and learner support workflows.
Enterprise Video
Support internal subscription-style access, user management, plans, support, and reports.
Membership Businesses
Run recurring plans, offers, lifecycle tracking, payment recovery, and customer support from one system.
Digital News & Publishing
Run metered plans, paid access, renewal journeys, discounts, and subscriber lifecycle retention for digital content products.
Integrations
Connect the providers your business already uses.
SMS is provider-friendly and API-first.
Trusted provider ecosystem
OTP Providers
MSG91TwilioGupshupKarixValueFirstRoute MobileOther / customSMS Providers
GupshupMSG91TwilioKarixValueFirstRoute MobileOther / customEmail Providers
SendGridAmazon SESMailgunNetcoreSMTPOther / customPayment Providers
RazorpayPayUCashfreeStripeJuspayPhonePePayPalSupport / Ticketing
FreshdeskZendeskZoho DeskJira Service ManagementInternal support teamOther / customOTT / App Platforms
WebAndroidiOSAndroid TVApple TVRokuSamsung TizenLG WebOSFire TVAnalytics / Data
ElasticsearchClickHouseData warehouseBI dashboardsCustom exportsWebhooks
Economics
The revenue math is straightforward.
SMS gives product, finance, and operations teams the visibility to protect recurring revenue.
Better renewal visibility
See active subscribers, upcoming expiries, failed payments, renewals due, and cancellation trends.
Lower manual operations
Replace scattered sheets and manual follow-ups with dashboards, workflows, provider configuration, and exports.
Stronger recovery
Configure dunning, retry attempts, communication channels, grace periods, and cancellation rules.
Better decisions
Track subscriber growth, churn, retention, package usage, MRR, ARR, ARPU, LTV, and segment performance.
Revenue & AI visibility
Client Outcomes
Used in production by subscription businesses.
Three active deployments are already running on SMS.
Client A (Sports Streaming)
18% improvement in renewal recovery rate
Consolidated payment retries, dunning messages, and renewal alerting into one workflow.
Client B (EdTech Platform)
35% faster billing operations
Moved invoice, subscription, and support workflows from manual sheets to governed dashboards.
Client C (OTT Membership Business)
Single view across subscriber lifecycle
Unified subscriber profile, support tickets, and revenue events across app and finance teams.
AI Intelligence
AI data analyst and churn intelligence for subscription teams.
SMS brings analysis, prediction, and action into one governed layer so product, finance, and support work from the same truth.
AI Data Analyst Copilot
Ask subscription, billing, and retention questions in plain language and get governed answers from live business data.
Churn Prediction Model
Score high-risk subscribers, monitor model confidence, and trigger retention workflows before revenue drops.
Revenue Risk Monitoring
Detect renewal slippage, failed collections, and segment-level risk so teams can intervene fast.
Actionable Intelligence
Turn insights into actions with retry playbooks, targeted campaigns, and recovery tracking in one system.
Cross-Team Decision Layer
Keep product, finance, and support aligned with one governed source of insights, alerts, and prioritized actions.
FAQ
Common questions.
SMS is an enterprise Subscription Management System for OTT, media, and recurring revenue businesses. It manages subscribers, plans, billing, invoices, coupons, renewals, support, analytics, and integrations from one platform.
SMS is built for OTT platforms, broadcasters, sports streaming platforms, EdTech, enterprise video teams, and membership businesses that manage recurring subscriptions.
Yes. SMS is positioned for multi-brand and multi-app subscription operations with app-level data, dashboards, reports, and integrations.
Yes. SMS works with payment providers and gateway configurations for orders, invoices, renewals, refunds, and transaction tracking.
Yes. SMS supports provider-friendly integrations for OTP, email, SMS, and transactional communication flows.
Yes. SMS supports coupons, vouchers, campaign rules, discount types, usage tracking, expiry, and promotion reporting.
Yes. SMS includes analytics for churn, retention, lifecycle, renewal risk, revenue movement, and saved exports.
Yes. SMS includes AI intelligence for natural-language analysis, churn risk scoring, and operational recommendations across the subscription lifecycle.
Yes. SMS includes ticketing workflows with categories, priority, SLA visibility, escalation rules, and subscriber mapping.
Yes. SMS supports dashboard reports, saved exports, subscriber reports, billing reports, coupon reports, and operational exports.
Yes. SMS is designed for API and webhook integrations with OTT apps, payment gateways, communication providers, support tools, and analytics systems.
Book a production-ready SMS walkthrough.
Share your current stack, scale, and priorities. Our team returns an implementation-grade walkthrough for your live environment.
Focused, low-friction questions
Your team answers in sequence so context stays clear and completion rates stay high.
Provider and workflow context
Capture billing, communications, integrations, support, and scale details before the first call.
Practical output
The resulting demo is scoped to your real setup, not a generic product walkthrough.